Featured Projects

The Santa Fe Opera

The Perelman Center

MGM Springfield

Bloomberg Sustainability 2012

Metlife Stadium

City of Richmond, VA



Here's a quick glance at what we have been up to in the past year. Design for a Better Experience is the result of great collaborations with our clients, our partners, and our friends.

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Wayfinding Handbook
Culture parts

About Us

Everywhere we go, we encounter implicit and explicit cues to guide us, from environment and behavior to graphics and manuals. In complex environments, these cues become part of a system that can assist people to sort through data, fill out a form, absorb new information, or navigate a place.

That's our realm. We specialize in creating public information design, the planning and presentation of complex information to diverse users and audiences. From signage to strategy, we design thoughtful, user-centric systems designed to navigate, inform, communicate, and create new visions of the world around us.

Our roots are in wayfinding, the art and science of helping people find their way. That's where we got our start, but we’ve since expanded our expertise to diverse and ambitious initiatives. Public or private, these initiatives can only succeed if they are effective in persuading stakeholders. Consulting with leaders in business, institutions and government, we use the tools of information design, data visualization, and interactive media to provide engaging narrative frameworks for big ideas, clarifying supporting information, creating a roadmap for implementation and making these accessible to all. 

So when visitors approach a building or public place, our designs help them to enter it and locate their destinations. And when clients or constituents approach complex information, we help them absorb it by organizing data, images, text, and other components. We tackle these projects strategically, knowing that strong branding and a unified context leads to powerful results. 

clients and collaborators

Alexandria Real Estate Equities, Inc

Alpha Partners

American Airlines Center, Dallas

American Institute of Graphic Arts

Apollo Theater

Arts, Culture, Philanthropy & Advocacy

Atlanta Federal Center

Baltimore Symphony Orchestra

Barnard College

Bayhealth Medical Center

Bear Stearns

Bellevue Hospital

Beyer Blinder Belle

Bike New York

Bloomberg LP

Boston Children's Hospital

Boston Properties

Brennan Beer Gorman/Architects

Bridgeport Intermodal Transportation Center

Brookfield Properties

Brooklyn Bridge Park Conservancy

Brooklyn Cruise Terminal

Brooklyn Museum

Bruce Mau Design

Cambridge Seven Associates

Canizaro Cawthon Davis

Capital Properties

Carnegie Hall

Centers for Medicare & Medicaid Services

Central Synagogue

Chase Manhattan Bank, N.A.

Chicago Park District

Cho Benn Holback + Associates


Cincinnati Transit Authority

Citibank, N.A.


City of Charlotte

City of Chicago

City of Hartford

Civic Entertainment Group

Cleveland Orchestra

Collins Center for the Arts

Columbia University


Cooper, Robertson & Partners

Cooper-Hewitt, National Design Museum

Cosentini Associates

Counter Restaurant, Manhattan

Daniel Frankfurt, PC

David & Peggy Rockefeller Collection

David M. Schwarz Architects

Davis Brody Bond

DIA Center for the Arts

Disneyland, Anaheim

DMJM Harris

Downtown Alliance

Downtown New York River to River Festival

Downtown Partnership of Baltimore

Downtown Partnership of New York

Duke Medical Center

Durham Parks & Recreation Department

Earl Swensson Associates

Ehrenkrantz Eckstut & Kuhn Architects

Election Assistance Campaign

Empire State Building Company

Empire State Development Corporation

Ennead Architects

Erie Canalway National Heritage Corridor

Five Front, Brooklyn

Flack + Kurtz Inc.

Flad & Associates

Ford Foundation

Grand Central Terminal

Greenberg Consultants Inc.

Gruzen Samton Architects

H3 Hardy Collaboration Architecture Associates


Hillwood Development Corp

Hines Limited

Historic Battery Park

HKS, Inc.



Honolulu High Capacity Transit Corridor Project

HR&A Advisors, Inc.

Hudson Fairfax Partners

Hudson River Piers 88 & 90

Clients column 2

Ike Kligerman Barkley

Indiana University Purdue University Indianapolis

Indiana-Purdue Fort Wayne University

International Fellowship Fund

Jack L. Gordon Architects

James McCullar & Associates Architects

Jewish Community Center

Johns Hopkins Hospital

Jones Lang LaSalle

Kevin Roche John Dinkeloo & Associates

Kohn Pedersen Fox Associates

Lenox Hill Hospital

Lincoln Center for the Performing Arts

Lower Manhattan Development Corporation

M. Paul Friedberg and Partners

Macy's Herald Square

Madison Avenue Presbyterian Church

Maestri, LLC

Maryland Transit Administration

Massachusetts Department of Public Works

Massachusetts General Hospital

Meadowlands Xanadu, New Jersey

Memorial Sloan-Kettering Cancer Center

Mercy College

Metropolitan Transportation Authority

MetroTech Business Improvement District, Brooklyn

Mets Development Corporation

Meyerhoff Symphony Hall

Michael Van Valkenburgh Associates

Middlebury College


Mondawmin Mall, Baltimore

Montgomery College

Montgomery Watson Harza

MTA Long Island Railroad / Long Island Bus

Nashville Symphony Orchestra

NAT's Kids, Brooklyn

New Amsterdam Theatre

New Jersey Transit

New York Botanical Garden

New York City Center

New York City Department of Health and Mental Hygiene

New York Institute of Technology

New York Jets and New York Giants

New York Law School

New York State Urban Development Corporation

New York University

New York University Langone Health

New York Zoological Society

Newhouse School of Public Communications

NewYork-Presbyterian Hospital/Weill Cornell Medical Center

Northern Arizona University

NYC Department of Consumer Affairs

NYC Department of Health and Mental Hygiene

NYC Department of Parks and Recreation

NYC Economic Development Corporation

NYC Housing Authority

NYC Municipal Water Finance Authority

NYC2012 Organizing Committee

Office of the Mayor of New York City

Office of the Mayor of Washington, DC

Ohio University

Orchestra Hall, Minneapolis

Packer Collegiate Institute

Parsons Brinckerhoff

Patrick L. Pinnel Architect

Pei Cobb Freed & Partners

Perkins + Will

Perkins Eastman Architects

Pier 12, Brooklyn


Port Authority of New York & New Jersey

Princeton University

Prudential Douglas Elliman

Punahou School

Clients column 3

Quartararo & Associates, Inc

Queens West Development Corporation

Quennell Rothschild & Partners, LLP

R.M. Kliment & Frances Halsband Architects

Radio City Music Hall

Rafael Vinoly Architects

Ralph Lauren Center for Cancer Care and Prevention

Restaurant Associates

Reynolds Performing Arts Center

Rhode Island Airport Authority

Rhode Island School of Design

Robert Hatfield Ellsworth

Rockefeller Center Retail Concourse


Rubenstein Technology Group

Sam Schwartz Engineering

Scenic Hudson Land Trust

Schermerhorn Symphony Center

Severance Hall, Blossom Music Center

Skidmore, Owings & Merrill

Sound Transit, Washington

South Street Seaport & Marketplace

Sowinski Sullivan

St. Mark's Cathedral

Standard & Poor's

Starwood Hotels & Resorts Worldwide

Steelcase, Inc.

Sterling Equities

Struever Bros., Eccles & Rouse

Stubbins Associates

STV Incorporated

SUNY Albany: Arts & Sciences Building

Swiss Bank Corporation

T. Rowe Price Associates

TAMS Consultants

Ten W Architects

The Art Directors Club, Inc.

The Johns Hopkins Hospital

The LA Group

The Liberty Theater

The Mills Corporation

The Municipal Art Society of New York

The Olnick Organization

The Rockefeller Foundation

The Shops at Atlas Park, Queens

The Stubbins Associates

The Whitaker Center, Harrisburg

Thomas Balsley Associates

Tide Point, Baltimore

Times Square Business Improvement District

Tishman Speyer Properties

Towson University

Tradition Field, Port St. Lucie

Trinity College

Tsoi Kobus Architects

Two River Theatre Company

U.S. Japan Council

United States Bureau of the Census

United States Courthouse at Foley Square

United States Post Office

United Way

University at Buffalo, SUNY

University of Maine

University of North Carolina Chapel Hill

Urban Place Consulting Group Inc

US Tennis Association, Davis Cup

USA Weightlifting National Championships

van Dijk Westlake Reed Leskosky, now: Westlake Reed Leskosky

Van Wagner Communications, LLC

Van Wagner Sports Group, LLC

Victoria Ward Center

Vietnam Veterans Memorial

Vornado Realty Trust

Waikiki Business Improvement District Association

Wall Street Pier 11

Wallace Floyd Design Group

Washington Group International

Washington Metropolitan Area Transit Authority

Weihe Design Group

West Midtown Ferry Terminal

William Nicholas Bodouva + Associates

Women's World Banking

World Championships of Freestyle Wrestling

World Outdoor Target Archery Championships



Two Twelve Leadership

Ann Harakawa


Known for creating logical and perfectly executed wayfinding strategies, master plans and environmental graphics, Ann Harakawa and Two Twelve have guided millions of people throughout New York City and the United States.

Specializing in complex, multi-stakeholders projects, Ann and her team have gained recognition by focusing on their clients’ priorities, consistently maintaining consensus, and moving projects forward. Ann has guided Two Twelve’s most prestigious public information, data visualization, and environmental graphic design projects for exacting clients including the Office of the Mayor of New York, Vornado Realty Trust, the Port Authority of NY & NJ, The New York Mets, Bloomberg LP, and Citigroup.

Ann’s experience includes New York City landmarks and tourist destinations including Grand Central Station, Rockefeller Center, the Empire State Building, Radio City Music Hall, CitiField, Macy’s Herald Square, and the World Trade Center.  She has developed large-scale communication and wayfinding master-plan initiatives such as NYC2012, PlaNYC, Downtown Brooklyn, and Hudson Yards. Ann’s leadership and ability to bring all stakeholders needs to the forefront have earned her the respect of the leading architects, developers, civic leaders, and visionaries that she counts among her regular clients.

Recently completed projects include the multi-modal transportation hub Denver Union Station, the signage and innovative lighting strategy for the New Jersey MetLife Stadium, and the Cornell University Engineering Campus Plan for Roosevelt Island.

Presently, Ann is leading the World Trade Center Streetscape strategy. She is also working with Madison Square Garden, the world’s busiest sports & entertainment arena situated above the region’s largest transportation hub. In the Pacific region, she is directing the Honolulu High Capacity Transit Corridor Project in Hawai’i.

Ann has served on the Board for the Art Directors Club (ADC) since 2005 and is a longtime member of the American Institute of Graphic Arts (AIGA) and the Society for Environmental Graphic Design (SEGD). She was a member of the 2006 Japanese-American Delegation sponsored by The Ministry of Foreign Affairs and Japan Foundation Center for Global Partnership. and in 2011 was appointed to the Japanese American National Museum Board of Governors. Most recently she was the recipient of the 2012 Asian Women in Business Award.

Michelle Cates

Creative Director

Since joining Two Twelve in 1999, Michelle Cates has been involved in developing and designing strategic communications of varying scale, from websites, reports, and identity design, to exhibits and environmental graphic systems.

With strengths in information design and branding, Michelle develops creative concepts and manages their execution and production.

Michelle has directed her team in designing powerful sustainability communications for The Office of the Mayor of New York City; identity, exhibits and print design for the Lower Manhattan Development Corporation; and employee and vendor communications for NBC Universal’s Green is Universal division, among other projects and clients.

Michelle spearheaded the visualization of Mayor Bloomberg’s PlaNYC campaign, including the branding and publications design for A Greater, Greener New York, as well as directed the design of Bloomberg LP’s 2010 and 2011 Sustainability Reports according to Global Reporting Initiative guidelines.

Most recently, Michelle led her team in designing the proposal and subsequent presentations for the Cornell University/Technion Israel Institute of Technology team’s bid for the NYC Tech Campus, resulting in a historic win for the Universities.

Michelle holds a Bachelor of Science and Design degree in Graphic Design from the University of Cincinnati College of Design, Architecture, Art and Planning. She is a member of AIGA, the association for design professionals.

David Gibson

Founding Principal

David Gibson is co-founder and managing principal of Two Twelve. His dedication to delivering thoughtful, user-centered design established the firm’s reputation as the first advocate of “public information design,” the planning and presentation of complex information to diverse audiences.

David is responsible for some of the firm’s highest profile projects including wayfinding and signage design for the Yale University campus and Radio City Music Hall; master planning and environmental graphic design for Children’s Hospital Boston and Massachusetts General Hospital; identity design and pedestrian signage systems for the City of Charlotte, North Carolina and Downtown Brooklyn; and signage for Severance Hall, home of the Cleveland Orchestra. He has led more recent projects for The Alexandria Center for Life Science on Manhattan’s east side, Princeton University, and The Johns Hopkins Hospital.

An internationally recognized and published designer, David began his career with the Ontario Ministry of National Resources in his native Canada. He studied architecture at Cornell University, attended the Nova Scotia College of Art and Design, and received an MFA in graphic design from Yale University. He is also an award-winning organic garden designer.

David gives workshops and lectures on the discipline and value of wayfinding design at educational institutions and industry associations across the United States and around the world. He is a past President and Board Member of the Society for Environmental Graphic Design (SEGD), and recently completed his term on the National Board of AIGA. David is author of the award-winning volume The Wayfinding Handbook: Information Design for Public Places, published by Princeton Architectural Press. He was named Fellow of SEGD in 2009, and Chair of SEGD’s Past Presidents Council in 2011.

Anna Crider Sharp

Creative Director

Anna Sharp came to Two Twelve with nine years of professional experience in environmental graphics, wayfinding signage, interactive media, print, and identity design. Since 2008, Anna has put her collaborative skills to work on retail signage design for Grand Central Terminal, environmental graphics for Manhattan Cruise Terminal’s Piers 88 and 90, and signage design for the streetscape surrounding the site of the former World Trade Center. Anna is presently directing the development of wayfinding and signage design programs for a number of premier health care institutions including NYU Langone Medical Center, The Johns Hopkins Hospital, Bayhealth Medical Center in Delaware, and Weill Cornell Medical College.

Prior to joining Two Twelve, Anna was a Senior Designer with other New York design firms. In her previous positions, Anna helped develop a brand identity and promotional materials for New York’s Dahesh Museum of Art and the W Downtown New York Hotel & Residences. She also designed environmental graphics for the Brooklyn Botanic Garden, the Brooklyn Museum, New York University, the William J. Clinton Presidential Center in Arkansas, and the Wharton School of Business in Pennsylvania.

Anna graduated with honors from The University of the Arts, in Philadelphia, where she received her Bachelors of Fine Arts degree in Graphic Design in 2001. She is a member of SEGD (the Society for Environmental Graphic Design) and AIGA.

Jonathan Posnett

Creative Director

Jonathan Posnett has been working with Two Twelve since 2007 when he came on board as a freelance project manager for the wayfinding and signage program for the New Meadowlands Stadium, the new home of the New York Giants and New York Jets NFL teams as of 2010. Jonathan accepted an invitation to become a full time Creative Director in October 2008, assuming responsibility for clients including the rechristened David H. Koch Theater (formerly the New York State Theater at Lincoln Center), the Botanical Research Institute of Texas in Fort Worth, and the City of Charlotte, North Carolina.

Jonathan’s recently completed projects include donor recognition and wayfinding signage for the Smith Center for the Performing Arts in Las Vegas; environmental graphics for UNC Chapel Hill’s Kenan Memorial Stadium, and mater plan development and pedestrian wayfinding design for the City of Richmond, VA. He has excellent communication and collaboration skills, and has a talent for developing elegant creative solutions that reconcile the sometimes conflicting needs of clients, project partners, and end users.

His projects for prior employers have included environmental graphics programs, exhibition design, graphic identity, interactive media, and print communications for clients including the Life and Sciences Technology Building at Cornell University and The City of Prague, both with architects Richard Meier & Partners; the Biltmore Theatre in New York City with Ennead (formerly Polshek Partnership Architects); and the North Carolina Museum of Art in Raleigh with architects Thomas Phifer and Partners.

Jonathan studied at West Surrey College of Art & Design, in London, England and Derby University, in Birmingham, England where he received his degree in Graphic Design in 1992. His work has been widely published and has received awards from Communications Arts, Graphis, and SEGD (the Society for Environmental Graphic Design). He is a member of AIGA, the professional association for design and SEGD.

Laura Varacchi

Creative Director

Laura Varacchi joined Two Twelve in 2004 as a Senior Designer, bringing her considerable experience in information design for a wide range of media. She was promoted to Creative Director in 2008 in recognition of her creative talent and dedication, increasing her responsibility for client engagements and team management.

Laura has served as lead designer on a variety of high profile, multi-disciplinary projects including the redesign of New Jersey Transit’s railroad and light rail timetables; Princeton University’s Campus Plan and signage program; a comprehensive wayfinding master plan for SUNY Buffalo, and wayfinding and signage design for Rhode Island School of Design’s Chace Center. She also managed the design of Two Twelve Principal, David Gibson’s The Wayfinding Handbook, an internationally recognized design volume.

Currently, Laura is working closely with architects and owners on signage and wayfinding design for the restoration of the Empire State Building and is creating a system of signage and wayfinding for NYU Langone Medical Center.  Laura recently completed branding, signage, and graphics for the new Alexandria Center for Life Science on Manhattan’s East Side, as well as interpretive graphics and signage for Mercer County Northwest Parks in New Jersey.

Before joining Two Twelve, Laura worked on brand identities, promotional and event materials, and motion graphics for broadcast network clients such as Court TV, Cinemax, Oxygen, WGBH in Boston and Nickelodeon’s Noggin.

Laura earned her BFA in communication design at Carnegie Mellon University in 1998 and a Masters in Design from Domus Academy in Milan in 2002.